Dark Green Lucknowi Anarkali

Shipping & Payment Policy – Koraah.com

At Koraah.com, we are committed to providing you with a smooth, enjoyable, and hassle-free shopping experience. Please review the following policies carefully before placing your order:

🚚 Shipping Information

Domestic Shipping (India):

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  on all orders across India, whether prepaid or Cash on Delivery (COD).
  
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  dispatched within 5–7 working days from the date of placement.
  

International Shipping:

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  per kg and are calculated at checkout.
  
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  Bluedart, Delhivery, DHL, Aramex, and others.
  
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  (if applicable) must be paid by the customer upon delivery. These are not included in the checkout total.
  

📦 Order Receiving Guidelines

To ensure safe and secure delivery via third-party couriers, please follow these steps:

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  record an unboxing video and take photos within 48 hours of receiving your package.
  
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  damaged, broken, or tampered, do not accept the delivery.
  
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💳 Payment & Order Process

Payment Options:

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  major debit and credit cards, UPI, net banking, eWallets, and Cash on Delivery.
  
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  ₹10,000.
  

Order Processing:

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  multiple quality checks before packaging.
  
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  tracking number via email and SMS to monitor your delivery status.
  

Cancellations:

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  24 hours of placement.
  
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  support@koraahofficial@gmail.com or call our support team at +91-9998581921 (Mon–Sat, 10:00 AM – 6:00 PM).
  

Credit Notes:

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  one-time use only and must be used within 3 months from the date of issue on koraah.com.
  

🔖 Important Notes

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  once placed.
  
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  ‘Sale’ are final sale and non-returnable.